Depending on your order size, smaller orders will be quicker than larger orders. We will give you an estimate once you place your order. On average we aim for 10 - 14 working days.

Occasionally customers will send us tapes with no content on them. If this is the case with your order we will refund you for any blank tapes we receive.

Yes of course. We will send your original media back when we send you your new USB or DVD. If you selected a cloud transfer we will return your original media via the Royal Mail 48 Tracked service.

Yes we do: On orders of over 6 items a 5% discount will be automatically applied at checkout. For larger orders give Debra a call to chat 01789 337313

We can repair most broken tapes and films. However, if we cannot repair them we will refund you for any that cannot be repaired. If your tape or film is mouldy, we will attempt to clean them and let you know if they cannot be processed.

We convert most types of tapes and film. Our product pages specify all our services, but please email us if you would like to discuss any products that do not appear.

We use the Royal Mail Tracked 48-hour postage option. 

We ask you use the Royal Mail Tracked 48-hour postage option. We will then send you tapes back using the same method. If you would like to drop them off give Debra a call to arrange.

Yes you can. Please feel free to call us on 01789 337313 (or email) to discuss or place your order - we are always here to help.

Yes of course. You can change the quantity of USBs in the cart prior to checkout.